If you are taking an exam with ProctorU and the proctor informs you that you need a "code" to take the exam, that information is incorrect.
The code for your Always Food Safe exam is embedded within your ProctorU exam link. Please make sure that the exam you are scheduled for is labeled as Always Food Safe. If you are scheduled under ServSafe or any other company, the exam will not pull up.
For more help scheduling, please refer to this article: https://alwaysfoodsafe.kb.help/how-to-schedule-or-reschedule-your-exam/
If you continue to have an issue, please email help@alwaysfoodsafe.com